Start with a reviewed lead
Test with a demo first. Production follow-up starts only through a configured, authorized calling workflow and an appropriate contact consent.
A controlled starting pointMeet the OutReach AI employee
Set a clear role for your voice agent: follow up with an approved lead, understand the request, record useful details, and ask your team to take over when a person is needed.
The agent identifies itself as AI. Phone, CRM, and automatic lead-source connections require their own configuration and testing.
One employee, a well-defined role
Test with a demo first. Production follow-up starts only through a configured, authorized calling workflow and an appropriate contact consent.
A controlled starting pointUse your approved services, hours, branch details, and questions. The agent can gather information or record an appointment request.
Telugu · English · HindiKeep captured lead details and booking outcomes in the app. Optional n8n/CRM delivery works after your own endpoint and field mapping are configured.
People stay in the loopA practical assistant, not a black box
Use OutReach's company settings to shape the conversation and decide what a successful call means for your team.
Set services, branches, business facts, and offers. The assistant should not invent an unconfigured price or policy.
For supported appointment workflows, use the schedule configured in OutReach. A request is not a confirmed booking unless the system confirms it.
Review captured call outcomes. Recording and transcript availability depends on the configured channel; tell callers when recording is enabled and follow applicable rules.
Audition the available profiles, assign a company voice, and route unanswered or sensitive questions to your staff.
Pick a voice after you hear it
Preview a short sample. A company uses the voice assigned by its administrator; availability requires secure provider setup.
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These samples use the voice profiles provided to OutReach through ElevenLabs. They will be available after the owner configures the private provider API key.
A few important details
No. Each production lead source and calling trigger must be configured, reviewed, and authorized separately. The public demo does not make real customer calls.
For appointment workflows supported by OutReach, it can check the schedule configured in the app. It should describe the result as a request unless availability is successfully confirmed.
By default, the company voice is assigned by the Super Admin. If a paid multi-voice option is enabled for that company, its Client Admin can choose from the approved voices.
No. Every company has a separate, authenticated portal path. The company-specific link is provided during setup; public visitors cannot access client records from this page.
See what works for your team