OutReach

Meet the OutReach AI employee

A dependable first conversation.
Your team for everything after.

Set a clear role for your voice agent: follow up with an approved lead, understand the request, record useful details, and ask your team to take over when a person is needed.

The agent identifies itself as AI. Phone, CRM, and automatic lead-source connections require their own configuration and testing.

One employee, a well-defined role

Move the enquiry forward,
not out of your team's hands.

01 / CONNECT
↗

Start with a reviewed lead

Test with a demo first. Production follow-up starts only through a configured, authorized calling workflow and an appropriate contact consent.

A controlled starting point
02 / CONVERSE
〰

Stay on the enquiry

Use your approved services, hours, branch details, and questions. The agent can gather information or record an appointment request.

Telugu · English · Hindi
03 / HAND OFF
✓

Give staff the context

Keep captured lead details and booking outcomes in the app. Optional n8n/CRM delivery works after your own endpoint and field mapping are configured.

People stay in the loop

A practical assistant, not a black box

Configure its boundaries.
Make the result visible.

Use OutReach's company settings to shape the conversation and decide what a successful call means for your team.

A

Company-specific answers

Set services, branches, business facts, and offers. The assistant should not invent an unconfigured price or policy.

B

Appointment requests

For supported appointment workflows, use the schedule configured in OutReach. A request is not a confirmed booking unless the system confirms it.

C

Call review and records

Review captured call outcomes. Recording and transcript availability depends on the configured channel; tell callers when recording is enabled and follow applicable rules.

D

Voice and human follow-up

Audition the available profiles, assign a company voice, and route unanswered or sensitive questions to your staff.

Pick a voice after you hear it

Eight Telugu profiles.
Choose after you listen.

Preview a short sample. A company uses the voice assigned by its administrator; availability requires secure provider setup.

Loading voice samples…

These samples use the voice profiles provided to OutReach through ElevenLabs. They will be available after the owner configures the private provider API key.

A few important details

Set expectations before launch.

Will it call every form lead automatically?+

No. Each production lead source and calling trigger must be configured, reviewed, and authorized separately. The public demo does not make real customer calls.

Can it book an appointment on the call?+

For appointment workflows supported by OutReach, it can check the schedule configured in the app. It should describe the result as a request unless availability is successfully confirmed.

Can my Client Admin choose a different voice?+

By default, the company voice is assigned by the Super Admin. If a paid multi-voice option is enabled for that company, its Client Admin can choose from the approved voices.

Is there one shared client dashboard link?+

No. Every company has a separate, authenticated portal path. The company-specific link is provided during setup; public visitors cannot access client records from this page.

See what works for your team

Start with one conversation.
Then decide what to automate.

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